Your journey is one of a kind. so are our services.
NorthPoint delivers personalised disability support — SIL, ILO, Core Supports and Hospital Discharge — empowering you to live the life you choose.
NDIS Registered Provider
We’re not here to “support disability”.
We’re here to redefine it.
01
Redefining Disability
We don’t treat disability as a problem to fix. We see it as a unique expression of identity, strength and perspective — not something to be limited, but something to be understood and celebrated.
02
Seen. Heard. Valued.
At NorthPoint, every person is seen, heard and valued for who they are. We amplify voices, honour lived experiences and create space for people to lead their own journey. Support is shaped around the person — never the other way round.
03
Championing Potential
We don’t just deliver services. We champion potential, unlock opportunities, and walk alongside each individual as they build a life that reflects their choices, their goals and their true self.
04
Not just a service provider but a solution partner:
- We listen first, talk second
- We solve problems, not just offer services
- We follow through consistently
- We communicate proactively
- We treat support coordinators as partners, not referral sources
A life chosen. A voice amplified. A self celebrated.
Seen
Heard
Valued
Celebrated
NorthPoint Services
Services putting you first — in everything we do.
Supported Independent Living (SIL)
Personalised SIL support focused on independence, comfort, and quality of life. With tailored care plans and reliable 24/7 support
Core
Supports
From daily living assistance to community participation, our support is tailored to your goals, lifestyle, and personal needs.
Individualised Living Options (ILO)
ILO allows you to create a personalised living arrangement that reflects your goals, preferences, and lifestyle, combining formal supports with your natural support networks,
Hospital Discharge
Fast an efficient hospital discharge through effective collaboration with Hospital Discharge Teams, Social Workers, OTs, Nurses, & Support Coordinators
Supported Independent Living (SIL)
Inside a NorthPoint SIL home
SIL & SDA homes Redefining independent living, our homes combine robust accessibility with premium comfort. Each property features functional, tech integrated spaces including private ensuites and wide access doorways complemented by high energy efficiency and 24/7 onsite overnight support.
Our Values
What we stand for
Dignity & Respect
Every person has inherent worth. We honour individuality and uphold human rights.
Collaboration
We partner with participants, families, coordinators and communities for holistic support.
Excellence
Continuous improvement and accountability in everything we deliver.
Empowerment
Strengths-based approach building capacity, confidence and self-determination.
Inclusion
Culturally responsive and accessible services celebrating diversity in all forms.
Innovation
Creative thinking and evidence-based practice to find better ways to support people.
About NorthPoint
A provider that puts people first
- Person-centred planning with genuine choice and control
- Culturally responsive services
- NDIS Worker Screened professionals
- Transparent communication with families
- Continuous improvement aligned with NDIS Practice Standards
More support. More
connection.
Getting Started
Referral in 4 easy steps
01
Submit a referral
02
We review & call
03
Personalised plan
04
Services begin
Participant Stories
Making a real difference
Resources & News
Latest from NorthPoint
NDIS Update
NDIS Reforms 2025: What you need to know
NDIS Update
NDIS Reforms 2025: What you need to know
NDIS Update
NDIS Reforms 2025: What you need to know
12 March 2025